This FAQ has been designed to address the most commonly asked questions we answer on a routine basis.
This list will be updated as we encounter other questions that come up. If you have a question or a concern, that falls outside of the answers provided, please call our office at: (720) 639-2623 or use the E-mail form on the Contact Us page.
Yes. If you have a physical limitation that prevents you from completing compressions, please call our office at 720-639-2623. We will do all that we can to accommodate your abilities.
Yes. Colorado Cardiac CPR is an authorized American Heart Association (AHA) training site and all of our instructors are AHA endorsed instructors. Upon completion of any of our AHA courses, you will receive a certification from the AHA which is good for 2 years.
Our Littleton location is fully accessible. The classroom at our Northwest Denver/Wheat Ridge location is on the ground floor, 5+ steps downstairs from the building entrance. There is no elevator or lift at this location.
Colorado Cardiac CPR is committed to maintaining a safe and healthy environment for our customers and employees. We continue to take guidance from the CDC regarding all preventative measures with regard to COVID-19. You will not breathe into the mannequins while practicing CPR and equipment is thoroughly sanitized between classes. Masks and gloves are available for students during class. If you are sick with symptoms including a fever, cough, or shortness of breath, please stay at home. We will happily reschedule you for a future course at no charge.
Yes. Per the American Heart Association, everyone is required to have access to a book during and after class. If you do not have access, you can purchase a book at registration.
10 business days. Cards can take up 10 business days to be processed, but EXPRESS CARDS can be purchased at the time of registration and will guarantee your card is issued within 24 hours following class.
Via email. Your certification will arrive via email within 10 business days. If you need your card sooner, add EXPRESS CARD at
No. BLS, Basic CPR/AED, First Aid, ACLS, and PALS certificates are valid for 2 years. You must attend a renewal class before the expiration/recommended renewal date on your certificate.
BLS for Healthcare Providers. Healthcare providers or students going into a healthcare field should take the BLS for Healthcare Provider CPR/AED course. Some CNA facilities/schools may also require First Aid.
Yes, but you must submit a request in writing, email info@3cpr.org before class. Depending on your discipline, your governing body, and the state in which you are licensed, there may be continuing education units (CEUs) available to you. If you require CEU or CME credits for a specialty area, you may copy your card and record the class in the “MISC” category on your specialty application. AHA recommends 6.5 hours for ACLS and PALS Renewal courses and 12 hours for ACLS and PALS Provider Full/Initial courses. To receive CEUs, you must submit a request in writing before your class. CEUs must be claimed within 60 days of taking your course. Please contact us for more information.
Yes. If you have 5 or more students enrolling in a course, we offer discounts. Please email us at info@3cpr.org for more information. If you’re interested in having a class at your location, submit an inquiry here.
Read your confirmation email carefully. Different courses have different pre-class instructions.
If you are taking ACLS or PALS, there is a required pre-test self-assessment that you must complete with a score of 85% or better. Access the pretest here. You must print out your score sheet and give it to your instructor on the day of your course or you will not be allowed to take your course.
If you are taking a Hybrid Online/Skills course you must complete the Heartcode online portion (which we can provide for you) via the AHA website and bring your printed certificate of completion with you to your skills session to give to your instructor.
Our TNCC course requires pre-work prior to coming in for your class which can take upwards of 8 hours to complete.
Our Instructor courses require online modules to be completed prior to the start of your course.
All other classes do not require pre-work.
If you need to cancel or reschedule your class, a 24-hour notice to Colorado Cardiac CPR is required. Any no-call no-show will result in you being charged for the cost of the class. All cancellations or class rescheduling must be done by calling our office or via email to Info@3CPR.Org There is no refund on books once they are in your possession nor E-books or keycodes once they have been emailed to you.
Yes. We will happily teach a class at your location for no extra fee, but we must charge for a minimum of 5 students to send an instructor to your location. We can schedule classes any day of the week, and we will bring all of the gear and AV equipment. All you need is to provide enough space for us to teach your class. Terms may apply, so please call our office for more details. All scheduling must be completed via email. Request a group class here.
Colorado Cardiac CPR reserves the right to use any photograph/video taken at any event sponsored by 3CPR, without the expressed written permission of those included within the photograph/video. 3CPR may use the photograph/video in publications or other media material produced, used or contracted by 3CPR including but not limited to: brochures, invitations, books, newspapers, magazines, television, websites, etc.
A person attending a 3CPR event who does not wish to have their image recorded for distribution should make their wishes known to the class instructor, and/or contact 3CPR at CoCardiacCPR@3CPR.Org in writing of his/her wishes.
Any person or organization not affiliated with 3CPR may not use, copy, alter or modify 3CPR photographs, graphics, videography or other, similar reproductions or recordings without the advance written permission of an authorized designee from 3CPR
Thank you for your understanding and cooperation!